Contact Us

Get in Touch

Questions about the platform, early access, or investing on the Nairobi Securities Exchange? We would like to hear from you.

Send us a message

We usually respond within one business day.

Other ways to reach us

Phone
0757 171 960
Follow us
@cjsmartfinance
Nairobi Office

Primary Headquarters

Nairobi, Kenya. Supporting retail and institutional investors throughout East Africa.

Operating Hours

NSE Market Session

Monday to Friday: 8:00 AM to 5:00 PM EAT. Desk closed on official Kenyan public holidays.

Direct Desk

Email Support

General: info@cjsmartfinance.com
Partnerships: partners@cjsmartfinance.com

Support Guidance

Frequently Asked Questions

What is the standard response timeframe for questions?

Our Nairobi support desk reviews incoming communications during regular business hours and provides answers within 24 business hours.

How do users report data corrections for stock metrics?

Send specific company details, ticker symbols, and official NSE announcements to our research desk for prompt review and verification.

Do you offer educational seminars for investment groups and SACCOs?

Yes. Our team conducts structured Kenyan equity workshops, fundamental valuation training, and portfolio management presentations.

Where do your live Nairobi Securities Exchange prices originate?

Equity market quotes and historical data stream from verified Nairobi Securities Exchange market feeds and official end-of-day price bulletins.